Refund Policy
Updated: 17.11.2024
20-Day Money-Back Guarantee
Your satisfaction is our priority. We offer a 20-day money-back guarantee on all digital products purchased through our website.
If for any reason you are not satisfied with your digital product purchase, you can request a full refund within 20 days of the purchase date — no questions asked.
How to Request a Refund
To initiate a refund, please contact our support team at: info@captain.works
Please include your order number and, if you wish, the reason for the refund (the reason is optional).
Refund Processing
Once we receive your request, we will process the refund within 7 days.
The funds will be returned to the same payment method used for the purchase.
Please note: the time it takes for the funds to appear in your bank account or card may depend on your payment provider’s rules.
We aim to ensure a positive experience with our digital products.
If you have any questions or need help, please contact our support team at:
info@captain.works